Mongkok at Royale Place

After the usual Sunday mass at Ever Commonwealth, we decided to have lunch at the Mongkok in Royale Place just beside the mall. Although there was nothing new about the food offered in their menu, there was just some thing that made us quite disappointed about their service - the waiters were not attentive enough!

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I don't know if the place was really crowded (or the waiters were just undermanned) but imagine 4 tables of customer groups - groups of 2's, group of 4, and we're a group of 6. Obviously, we had more orders as compared to the other tables which should then take a longer time to process. However, we ordered food that were just prepared instantly because it's already cooking in a "cooking box" along with the siomais, and the like.

Okay, now why were the waiters not attentive enough? I really don't know what's bothering them but it took us 5 times to follow-up the request for just 6 glasses of water. If I remember correctly, those glasses only arrived when we were more than halfway or almost finished with our meal. The bottomless iced teas were not even refilled!

Well, I'm not saying that this one's a big deal but it can be irritating at some instances. Right?

What do you think?